IRVING, TEXAS – FEBRUARY 4, 2020 – Onyx M.D., a division of Health Carousel, and a leading staffing agency announced today that they have won Best of Staffing Client Award for providing superior service to their clients. Presented in partnership with presenting sponsor, CareerBuilder, and gold sponsors Indeed and Glassdoor, ClearlyRated’s ClearlyRated’s Best of Staffing® Award winners have proven to be industry leaders in service quality based entirely on ratings provided by their clients. On average, clients of winning agencies are 3.3 times more likely to be completely satisfied with the services provided compared to those working with non-winning agencies.
- This is the 6th year in a row that Onyx M.D. has been awarded this honor.
- Onyx M.D. received satisfaction scores of 9 or 10 out of 10 from 70.7% of their clients, significantly higher than the industry’s average of 24%.
“An excellent customer experience is the result of understanding customer needs and solving problems.” says Jim Chandler, Onyx M.D.’s Senior Vice President. “Our ability to continuously deliver positive customer outcomes is a reflection of our employees and ongoing commitment to the highest standards.”
“Now more than ever, it is important for staffing firms to deliver consistently remarkable experiences to the clients and talent they work with,” said ClearlyRated’s CEO Eric Gregg. “This year’s Best of Staffing winners have shown their commitment to exceptional service, committing to not only measuring satisfaction, but taking action on the feedback. I couldn’t be more proud to showcase these industry leaders alongside feedback from their actual clients and candidates on ClearlyRated.com and applaud them for their commitment to making improvements at their respective firms!”
About Onyx M.D.
Founded in 2005, Onyx Healthcare Inc. d/b/a Onyx M.D. is a leading healthcare staffing company serving all 50 states. With corporate offices in Denver and Dallas, the firm focuses on the placement of physicians and advanced practice providers of all specialties in locum tenens (temporary assignments), locum-to-perm, and permanent positions throughout the United States. The company was founded by a physician with a proven track record of building and operating healthcare practices as well as practice management entities. This factor gives Onyx M.D. an established credibility and strong understanding of both the provider and client perspectives. The company is committed to delivering elite, professional, and memorable medical placement experiences. Onyx M.D. is a part of the Health Carousel Locums Network, a network of three unique locum tenens brands to provide clients with the best pool of physician and advanced practice provider talent to fit their needs.
Rooted in satisfaction research for professional service firms, ClearlyRated utilizes a Net Promoter Score survey program to help professional service firms measure their service experience, build online reputation, and differentiate on service quality. Learn more at https://www.clearlyrated.com/solutions/.
About Best of Staffing
ClearlyRated’s Best of Staffing® Award is the only award in the U.S. and Canada that recognizes staffing agencies that have proven superior service quality based entirely on ratings provided by their clients and job candidates. Award winners are showcased by city and area of expertise on ClearlyRated.com – an online business directory that helps buyers of professional services find service leaders and vet prospective firms – based exclusively on validated client and talent ratings and testimonials.